topic Re: UBP-X700 bbciplayer in Home Cinema, Projectors & Players

UBP-X700 bbciplayer

Ulundimann — Thu, 18 Feb 2021 23:24:13 GMT

When I bought it, my blu-ray player had the bbc iplayer app. It recently disappeared. Done all the resets recommended by Sony but still not reappeared. BBC confirms UBP-X700 accredited. What more can I do? Other apps such as Netflix still there. But, oh, MUBI just disappeared one day, too, and that hasn't come back.

Betreff: UBP-X700 bbciplayer

Peter_S. — Fri, 19 Feb 2021 07:24:14 GMT

Hi,

Is your player running the latest software?

https://www.sony.co.uk/electronics/support/home-video-blu-ray-disc-players-recorders/ubp-x700/downloads/00015977

Cheers

Peter

Re: UBP-X700 bbciplayer

needingkt — Fri, 19 Feb 2021 10:13:48 GMT

I have had exactly the same problem, and I have completed a software update, and reset the system as well, but still no BBC iplayer logo available. I only bought the blu-ray player in December.

Re: UBP-X700 bbciplayer

C_R_Lim — Fri, 19 Feb 2021 14:17:58 GMT

Same here, Player is running the M43.R.0277 firmware. Last night all BBC apps disappeared along with YouTube.

I have re-enabled YouTube by selecting it from the "All Apps" group, but it no longer appears in the "Featured Apps". Is this a Parental Control issue?

Bob

Re: UBP-X700 bbciplayer

Joe_Dohn — Fri, 19 Feb 2021 16:25:55 GMT

@Ulundimann @needingkt @C_R_Lim

I've seen this mentioned on Sony's Twitter a few hours ago, they've said "We're aware and investigating this" so hopefully we'll have an answer soon.

Re: UBP-X700 bbciplayer

C_R_Lim — Sun, 21 Feb 2021 08:42:46 GMT

I-player is back - thanks for the quick action.

What was the problem?

Re: UBP-X700 bbciplayer

Joe_Dohn — Mon, 22 Feb 2021 17:45:42 GMT

It might just have been an update that wasn't sent to all devices correctly, the app is getting discontinued on some older TVs so I can see how a mistake like this can happen.

Unless Sony or BBC explain what happened though, we won't really know.

Hope this helps!

- JD