Join now - be part of our community!

Adding photos in the Forum Messages and Xperia 1 bug

SOLVED
profile.country.PT.title
NunoSEN2
Hero

Adding photos in the Forum Messages and Xperia 1 bug

Hi;

When using Xperia 1 in the Forum Messages and trying to add a photo to a message (new or when responding to one), there is some kind of problem that after uploading the photo or photos when taping "Done" it does nothing and you can't go any further.

Can anyone else test this issue? 

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.PT.title
NunoSEN2
Hero

Hi @Martin ;

Thank you very much for testing the behavior for me, the problem was not in the app permissions (they were enabled) since it was working in the Forum Topics.

Anyhow it seems to be working now, what solved it was clearing all the cookies history for the Chrome app (Chrome>top right 3 dots menu>Settings>privacy>clear data>select Always>cookies and Website data>clear data).

Thanks once more.

View solution in original post

3 REPLIES 3
Martin1
Enthusiast

Hi @NunoSEN2, I hope everything is well! 

I just tried sending a photo to @Daniel using my Xperia 1 and it worked like a charm. Could you possibly try checking the storage and camera permissions for the chrome app and try again? You are more than welcome to try sending me private messages to troubleshoot.

Keep me posted! 

profile.country.PT.title
NunoSEN2
Hero

Hi @Martin ;

Thank you very much for testing the behavior for me, the problem was not in the app permissions (they were enabled) since it was working in the Forum Topics.

Anyhow it seems to be working now, what solved it was clearing all the cookies history for the Chrome app (Chrome>top right 3 dots menu>Settings>privacy>clear data>select Always>cookies and Website data>clear data).

Thanks once more.

Martin1
Enthusiast

Okay, @NunoSEN2!

Glad to hear that you managed to sort it out! Kind of a weird solution but hey, as long as it got fixed! Slightly_smiling_Face

Have a nice day!