I purchased a Sony KD55XE 7002 3 weeks ago and now I get the 2 red led lights flashing indicating the power board. I tried the unplug and leave but no joy.
As it’s 3 was old I contacted Sony for an exchange like for like only to end up banging my head up the wall.
they would have to arrange collection, inspect, repair and deliver when fixed. No replacement even though it’s brand new. Estimated time scale 28 days. Now forgive me but what ever happens to Sony’s excellent customer services.
I even explained that I’m disabled and housebound and it was a Christmas present to myself. Now I have a dull festive holiday without a tv.
Has anyone else suffered poor customer services of late. They used to excellent. I shall never purchase a Sony product again.
