Android TV iOS App

[Kuschelmonschter]

Does anybody use the Android TV iOS app? At every connection attempt with the TV, the Android TV Remote Service requires a re-pairing, asking to input the displayed PIN. So basically every time you close and re-open the app, the TV requires a re-pairing.

Clearing data and cache of the Android TV Remote Service didn’t fix it.

Does anybody experience the same issue?

[Jecht_Sin]

It seems like a (typical) Bluetooth pairing issue to me. Have you tried with Video & TV SideView: Quick Remote? Although, unless you use the voice option (not available for iOS when I set it up for my brother in law) it makes no use of Bluetooth.

Personally I have a similar issue from the Mac. I use an app to use the Mac as a Bluetooth keyboard, but it pairs and then at each manual reconnection it loses the connection after few secs. It asks to pair only once, though. It worked just fine, then I messed up something with the app configuration and now I can't make it working again. 

Still, try to remove the iPhone from the Bluetooth connected devices in the TV and then pair again. Maybe reboot the TV before pairing it.

[Kuschelmonschter]

This thing does not go over Bluetooth. It uses WiFi with some proprietary pairing.

I also tried the Android TV Remote Control app on an Android mobile phone now where it works properly. So I assume the issue to be with the iOS app.

Already tried reinstalling the app. Didn't help.

[Jecht_Sin]

Are you talking about this (link)? Because I am quite sure the same app in Android connects (also) via Bluetooth. Actually, it does. I've just turned off the phone's WiFi and it searched for the phone's BlueTooth instead. Now I have unpaired both on each device (both phone and television) and after finding my TV they both ask to pair, giving a pre formed code.

I dunno, but I'd check in both the the iPhone and TV if the other device is paired in the BlueTooth settings. If they are, unpair them. I mean, I assume the app works in the same way in both iOS and Android.

[Kuschelmonschter]

At least the iOS app only works on WiFi. If I disable WiFi on the phone, the app complains. I wouldn't bother with Bluetooth anyway as all devices are on the same local network. So Bluetooth would just be an additional hassle...

I deleted the phone everywhere on the TV and re-paird with the app over WiFi. Didn't help. Would aks me again on restart/reconnect.

Android TV Remote Control on an Android phone seems to work properly...

[EDIT]

Indeed on Android it tries to connect via Bluetooth in case WiFi is off. But this is not what I want. It works properly on Android over WiFi anyway...

[Jecht_Sin]

I wonder only because I don't remember a request of pairing from the app via WiFi. Only for the BlueTooth. Actually I have no memory of any pairing via WiFi with any app. But yeah, it's a different OS, probably they are different. Or my memory tricks me, maybe sometime it does with Android phones too.

Anyway, while talking about this I checked my app in the Mac and I managed to make it working (the OS has been updated. Probably it was a bug). Thank you for making me thinking about it! 

PS: I have seen your edits only now. I'm not sure what's going on, then. Well, I really have no idea at this point. It surprises me the app doesn't even use Bluetooth in iOS.

[proxide]

This bug still occurs!

It is extremely annoying and makes re-think about my next TV purchase. Of TVs, Bravia was my favorite model series. I have probably owned 4-5 of them during my 30 years. It shows that Sony does not care about its software and/or do not have proper quality assurance.

(The problem does not lie with Google since it is a custom, proprietary distribution of Android OS)