Join now - be part of our community!

Backlights need repair

profile.country.GB.title
kensmyth
Explorer

Backlights need repair

I bought a Sony KD49X8005C at the end of March 2016. the picture is very blue so I contacted Sony support to be told a week later that the backlights need to be replaced but at my expence. if it was 6 to 8 years old yes I would agree but 3 years and 2 months old I would expect a TV to last longer.

Hope you guys out there can help I'm after contact detail foe one of the CEOs the I can but my case to him, I got nowhere with customer services. Ken

 

1 REPLY 1
Anonymous
Not applicable

Hi there,

 

It would be best to contact Sony support here. They will be able to look into your case further.

 

Let us know how you get on.

 

Best wishes,

M