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Has anyone managed to redeem this offer? Shows up on the Sony Select app, which tells you to open up the Google Play TV & Movies app to redeem it, but the offer isn't there. Are we waiting for an update for the TV for this to work? I have a 49XE8004.
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I have exactly the same issue. Bought my and setup today, but even though online it says about the offer, I see no way of redeeming it. There is no 4k option in Google play.
Me too
The TV is running the latest updates. Still no 4K movie for me unfortunately
If you are using a Google Suite (non-gmail.com) address, Google seems to have stopped allowing codes or promotions. If you are using a gmail.com account, it's probably not related. Here's a thread with the GSuite problem. It's not only Sony TV promotions affected:
https://productforums.google.com/forum/#!topic/play/jx5R43sx25U
Hi
I have the same problem. I bought a new bravia and managed to get one movie redeemed, however it say you are entitled to two movies. The offer disappeared which is very disappointing
The offer appeared ok for me for my XE9005 but once I redeemed one movie the offer disappeared. Sony support were useless but Google support confirmed I should have two movies and re-added the offer for me to pick the second movie. The offer was clearly displayed on my invoice for the first movie so it was clear to Google support what was included.
Nothing special i’m afraid in my case - for me the offer was there on the left side of the Google app on the TV. It also displayed when i logged into the Google Play store online. Can only assume when I logged into my TV with my Google account it registered the offer at that point.