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February 2017
February 2017
KD-49XD8305: Watching encrypted channel while recording not possible?
If I am recording some channel, I can't watch any encrypted channels anymore. TV says that the channel is encrypted and screen is blank. All the free channels are working fine. If I stop the recording, I can watch the encrypted channels again. Is it really so that the decrypting is not working while recording?
1 REPLY 1

Anonymous
Not applicable
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May 2017
May 2017
Hi there
Unfortunately this is a know issue for those that are using CI+ cards. I dont believe it has been fixed and I am unsure if it will be to be honest. Although I know very little about this problem.
I would advise you contacting Sony Support for assitance on this one (if you havent done so already):
http://services.sony.co.uk/supportmvc/en/Contact/Email
Cheers