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KD49XF9005 not downloading Plex due to space

profile.country.GB.title
AET2314
Explorer

KD49XF9005 not downloading Plex due to space

We recently bought this TV and are now looking at using Plex to digitise our DVD collection. I have found the Plex app on the Google Play Store but when I attempt to download it a message appears telling me that there isn't enough space on the TV.

 

When I go to 'vew storage' I have 8.2GB available and on the app information it says the app is 52.95mb so in theory I should have enough space. I've deleted a couple of apps we don't want and cleared space on others, with no luck.

 

Any ideas?

 

Thanks

3 REPLIES 3
profile.country.IT.title
Marino.Manolo
Genius

A quick test restarts Android TV by keeping the Power button on the remote control pressed.

Manolo



profile.country.GB.title
AET2314
Explorer

No luck with restarting. I've tried downloading Kodi as it's a similar app and it's giving me the same message. I'm wondering if I'm misreading the information on the TV?

profile.country.IT.title
Marino.Manolo
Genius

Your model has 16 GB of internal memory including 8 GB at your disposal (even expandable via an external USB memory).

Manolo