Neftlix info button

[MrBombastic21]

Up until now I could use the "i" (info) button on my TV remote and I'd see the resolution of the Netflix stream 4K, HD etc.

It seems this is not possible anymore. Pressing the "i" button has no effect. Is it something caused by the last Sony update or is it a Netflix thing? (the interface has changed a bit).

[Anonymous]

Hi there

I have the KD-55XD8577 and I can confirm that the info button does indeed work with Netflix.  Try a reboot of the TV by pressing and holding the power button on the remote control for about 6 seconds - the TV should then reboot itself.

Cheers

[MrBombastic21]

No changes after a reboot.

As I said, the Netflix interface seems also a bit changed when watching.

If I pause I get three icons on the top left, while it was different until now.

My model is 49X8005C and both the TV and the app are up to date.

It's not a huge problem, but I'm used to check the info when watching 4K just to be sure.

I would just like to confirm I'm not the only one experiencing this.

[kdombaz]

my TV no longer has this feature either. Shame it was handy.

[Anonymous]

Hi there

I can ALSO now confirm that the Info no longer works for me, looks like Netflix have made some app changes. Im going to see if I can find out more about this.

Cheers

[Anonymous]

Hi All

Just done a live chat with Netflix about this.

Cheers

[kdombaz]

@Anonymous Thanks for this. 

[HowlinWolf_PL]

waiting for the fix then...

[HowlinWolf_PL]

That what i was told today...so we might need to wait for any info on Sony side as well...

[Anonymous]

Hi there

Just after I contacted Netflix the other day, I also reported this problem to Sony.  Sony are aware of the problem anyhow. 

Cheers