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Sox98115

After the latest update (v5.417 ) on my XBR-75X850C, when I attempt to launch the Netflix application, it gets stuck on the initial 'N" screen. Rebooting the TV solves the problem on the next application launch but is not a long term solution.

Any help appreciated.

Pascale_F

Hi Sox98115,

Welcome to the community.

I'm just going to try to find some answers for you. In the meantime, maybe someone else in the community might have some ideas.

Thanks,

Pascale

Vanilla_

Hi Sox98115,

I think that your TV model isn't made in Europe. I've found it on the US website. I think they can help with this. You can also use their community forums here: https://us.community.sony.com/s/?language=en_US

Vanilla_