cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Join now - be part of our community!

Sony 75X9405C

profile.country.CZ.title
MiloSmilo
New
February 2019
February 2019

Sony 75X9405C

Sony KD75X9405C restarts.

My TV i have already 2 years is restarting several times each week. I was told new firmware can fixit, and was waiting for year, but still it restarts. Sony recommend to switch smart functions off, but that will just degrade smart tv I wanted. Any idea what can cause it and how to fix it? Servis doesnt want to come to my home and deliver such huge tv is difficult.

0 Kudos
Reply
2 REPLIES 2
profile.country.GB.title
Sean_Mc
Moderator
February 2019
February 2019

Hi there,

 

Have you tried a reset?  You can see more details on how to perform this here.

 

Let me know how you get on? 

 

Best wishes,

Sean Mc

 

0 Kudos
Reply
profile.country.CZ.title
MiloSmilo
New
April 2019
April 2019

I did a lot of things as Sony center recommend:

 

Interactive application off

LAN connection off and use just Wifi

Update of progrsam guide while in standby off

Last firmware

full reset to factory settings

 

Now there are no restarts anymore, but also TV is not smart that much anymore. Missing HbbTv.

They want to bring 75 inch big TV to service 100km far. Better service is provided by LG which is now my firts OLED TV despite Sony was cheaper.

 

Milo

0 Kudos
Reply
1867473posts