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Sony KD-49XE9005 Channel information goes missing when I sort the channels.

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Johnstone
New

Sony KD-49XE9005 Channel information goes missing when I sort the channels.

Purchases this in January 2018. When I tune in the channels all of them have programme information. However

when I arrange them into the order I prefer I lose the programme information on 6 of the channels and get the message "No event information". Am I doing something wrong.

2 REPLIES 2
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Sean_Mc
Moderator

Hi Johnstone,

 

Welcome to the Sony Community.

 

Have a look here for details on how to sort channels or edit the programme list on your TV.

 

Let me know how you get on?

 

Thanks,

 

Sean Mc

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Johnstone
New

Thank you for the reply. However this does not help. My problem is as follows:

 

I select the option digitial tuning and all the channels have programme information. Its when I edit the programme list and sort the channels in my preferred order that I then lose the programme information on 6 channels. The message is "No event information".