Sony XE9005

[robmello]

So, after less than a year my TV is stuck in a reboot loop. I have tried factory reset. Any other suggestions?

[jumpsuit]

Hi @robmello 

You could try another factory reset, but if no luck after that

then you'll have to phone Sony Support.

Details here

Let us know what they say.

Thanks

[Marino.Manolo]

Try to keep the TV unplugged from the power supply for at least 10 minutes, and if you used it turn off your home Wi-Fi, after try again.

Manolo

[robmello]

Thanks for your help guys. 

I've traced the problem to the VPN app I am using - I can see there is a long running thread on this.