WiFi issues KD-65XD9305

[Leonshaw11]

My tv keeps saying it is not connected to the WiFi. YouTube and google play store specifically have problems loosing WiFi connection. The tv is definitely connected to WiFi as I can see it on my Vodafone router home page and the tv says connected. I’ve tried restarting the tv the router etc. Is there any other fix for this issue or is there something wrong with the TV ?

[jumpsuit]

Hi @Leonshaw11  and welcome to the Community

Have you tried going into the TV settings and turning wifi off and then back on again?

(and waiting a few minutes)

If that doesn't help then it may be worth you trying a full reset on the TV.

Keep us posted.

Edit: Another member is having problems with YouTube connection in this thread.

Have a look at what they tried to solve it (unsuccessfully) with and see if it works for you.

[Leonshaw11]

Hi @jumpsuit thanks for the response.

Yea I’ve tried all those it sometimes works temporarily but we always end up back with this issue 🤷🏻‍♂️