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November 2020
November 2020
YouView Guide no longer appears and unable to change TV channels
Very odd:
1. pressing 'Guide' on my remote opens live TV but the guide no longer appears.
2. pressing channel up or down, no longer changes channel.
No idea what is causing this. I have to reboot/restart the TV to fix it.
Anyone observed this before? Seemed to start happening after the latest software update.
Thanks.
1 REPLY 1
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November 2020
November 2020
Not sure on the root cause but I've managed to resolve this via 'Settings/Storage & Rest/Clear Cached Data' which was at 2.4GB. I then restarted the TV and I can now access the guide and change channels.