Battery discharges all of a sudden n power off

[Rituc3]

My sony xperia c3 dual battery discharges frm 50% to 0 mkg it shut down all of a sudden .....100% battery lasts only four hrs or so ....whn i recharge ,it doesnt show d correct recharge ,means smtms its normal charging but smtms it ll show 60% just aftr few seconds ....does d battery needs changing or sm software problem ??

[adrian08]

thanks and inform me ASAP...

[Emir1]

Did the software repair help?  

Regarding app optimization, I'm sorry to say that I still do not have specifics. It's been requested internally and I'll let you know as soon as I get some more information.

[adrian08]

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[Emir1]

I am very sorry to read that.

If the behaviour persists even after a software repair using Xperia Companion, then I'm afraid that the course of action which I recommend is that you have it sent to an authorized service center so that a technician may examine it for you.

In order to have it sent in for servicing, I advice you to get in touch with your Local support as they are well informed regarding your local markets service routines, warranty terms and consumer laws.