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Can anyone help me on how to edit my contact info on my Xperia C. Everytime i attempt to edit "Myself", it prompts that "Contact has stopped".
Please advise
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Do you experience the same problem if you boot your phone into safe mode?
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008
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Are there other ways to fix these? Or should I visit the nearest service center now. btw, my Xperia C is just 1 month old on my possession.
Thank you in advance.
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You could try a software repair via sony update service or just take it into service.
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You need to press and hold the power off option for about 3 seconds to get the option to reboot in safe mode.
I also suggest that you try to clear data under settings > apps > all > contacts > clear data. Restart phone and try again.
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Also done on clearing the data on the app menu but still say "Unfortunately, contacts has stopped.
I know my concerns are way not that complex compare to other post here but please if there is no resolution available yet, at least enlighten us with its cause (if your allowed to disclose those info) because this problem already exists from day 1.
Thank you verymuch for the attention Sony Support!
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You should not press and hold the power button. You press and hold the power off options that is displayed in the menu that pops up when holding the power button to turn off.
If that doesn't help you should go with the suggestion from Alexdon.
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Keep us updated,sometimes it just needs a clean install.
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