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HX20V Video Problem

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alwyatt81
Explorer

HX20V Video Problem

I have bought an SGPT112GB/S tablet in June 2012 and then a HX20V camera in August 2012. I was hoping I could take the SD memory card from the camera and put in the tablet to transfer and see photos and video. Unfortunately I cannot view video taken on the camera on the tablet. Photos are fine. I have changed the camera to record video in the MP4 format rather than HD and it still doesn't work. I have asked the Sony Helpdesk and went into a Sony shop. Nothing has helpful from these sources. You would think that products from the same company and bought relatively close together would be more user friendly. I am very frustrated with the whole thing now. Any ideas please. PS I will copy this onto the Tablet community section as well. Thanks in anticipation.

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