sony cyber-shot model:DSC-w35 camera access problem

[mdismail]

I have sony cyber shot  DSC-W35 model,if power on only the "access" will be diplayed on the screen.but previous stills are open, Ican't take new snap.how to rectify it? please help me.

Message was edited by: mdismail

[williambluhme]

I have the same problem, but what is the answer ?????

kind regards

William