Cashback site is down

[ANMsad]

I keep getting an error message when trying to fill out the form for my cashback on a Sony A7.

Is this happening to anyone else?

[ANMsad]

UPDATE: I retried and managed to register for the cash back so assume it was a temporary problem

[cass_n]

Hi @dfarrant,

Thanks for flagging.  This is a known issue - I'm currently checking the status of it and will get back to you shortly with an update.

@ANMsad - glad to hear that you have now been able to register for cashback.

Thanks,
Cass

[cass_n]

Hello again @dfarrant,

I've been informed that the issue is resolved, so you should be able to register your lens now.  Please note that the model number to use when registering is SEL18200LE.

Please let me know if this works or if you have any further issues.

Cheers,

Cass

[dfarrant]

Happy to report it worked this time. Thanks for your help!

[cass_n]

Glad to hear it, thanks for letting me know!

[Dave1939]

January 5th.  can you tell me if the cashback site is still down.  I have filled in the cashback form but will not send, says ERROR site down.  Have rang and they said they will notify me but nothing as yet after three days.