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Hi just got new buds but only getting sound from one ear the right but when I put the right one back in the case the left starts to work any ideas how to fix
@Mike1000 I would have gone for the resetting options like initialization of the earbuds, it might fix the issue, but you need to follow the exact instructions here: https://helpguide.sony.net/mdr/2982/v1/en/contents/TP1001614210.html