BDP-S1500

[Welshphil]

I recently bought a BDP- S1500 player and have been unable to connect to the internet . I have tried everything that has been stated on other answers albeit about other models , From facory reset to manually filling in the IP address etc .  I have just switched over to fibre internet and wonder if anyone else has had a problem setting up a device after switching over ? Any help appreciated

Thanks in advance 

[Anonymous]

Linking the following two threads:

https://community.sony.co.uk/t5/home-cinema-projectors-players/bdp-s3700-won-t-recognise-internet-co...

https://community.sony.co.uk/t5/home-cinema-projectors-players/bdp-s1700-wired-internet-fail/m-p/224...

[Anonymous]

Hi @Welshphil

I am curious to why there is a sudden surge of  network connectivity issues.  Can you please answer the following - just seeing if there is a common cause.

1. What ISP are you with?
2. What Router (brand/model) do you have?
3. Has there been a recent firmware update to the router?
4. What firmware version is your router on?
5. Is the issue the same on both wired and wireless connections

Cheers