Sony OLED AF9 audio with Sonos Playbar

[id4manish]

Hello,

Please help me with below situation.

I am using Sonos Playbar via optical cable from my Sony AF9. When I mute my tv, it displays muted, however, Sonos still unmuted. I saw couple of posts saying - when we use optical output option Sony tv does not mute optical output signal. But this is not good :(. Please fix this issue. 

Thanks!

Regards,

M

[LightFoot]

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@id4manish wrote:

Hello,

Please help me with below situation.

I am using Sonos Playbar via optical cable from my Sony AF9. When I mute my tv, it displays muted, however, Sonos still unmuted. I saw couple of posts saying - when we use optical output option Sony tv does not mute optical output signal. But this is not good :(. Please fix this issue. 

Thanks!

Regards,

M

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Hi @id4manish  

You pay big money for a TV with a fantasic sound system and you then connect it to a playbar using an outdated optical cable. What am I missing? 

Please note this is a customer to customer community. You should contact Sony direct if you are requesting any fixes etc.

https://services.sony.co.uk/supportmvc/en/Contact/Email

https://services.sony.be/supportmvc/fr/Contact/Email

[id4manish]

Thanks for reverting back.

Now I sent an email to Sony. Also suggest me what could be other possible way to connect my AF9 to Sonos Playbar apart from optical cable?? 

Regards,

M