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Sony strn 1080 hdmi issues

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steffw66
Explorer

Sony strn 1080 hdmi issues

Hi guys wonder if anyone can help! I am having problems with my blu/ray and video hdmi inputs on my Sony STRN 1080 , they stopped working a few weeks ago.when I plug any device into them I get no signal,I have tried ps3,ps4 sony ultra hd 4k blu ray player but nothing no signal or sound at all,however when I plug in my virgin V6 box I get a picture ( a poor grainy blue picture see photo)but no sound,the V6 is the only item that will get a signal through my receiver even though its poor quality,I have swapped all hdmi cables around checking every possible permutation, I have done several factory resets,all firmware is up to date,if I had any hair I would pull it out,all my other devices work fine on video 1,game and sat-catv inputs please help regards Steff 20201013_185934.jpg20201013_185953.jpg

4 REPLIES 4
profile.country.DE.title
Peter_S.
Genius

Hi Steffw66,

 

Unfortunately it looks like a technical defect.

Have you tried to reset the 1080 by holding down the power button for more than 5 seconds?

 

Cheers

Peter

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steffw66
Explorer

thanks for the reply,yes I have reset multiple times

profile.country.GB.title
Win_88
Specialist

@steffw66

 

I have to agree with @Peter_S on this. You tried what you can in terms of troubleshooting, and this is definitely not settings-related as other ports work as expected.

 

I'd check with a service centre for repair: https://locator.sony/en_GB/servicecenters

 

Win_88

profile.country.GB.title
steffw66
Explorer

Thanks for the reply, kinda guessed the hdmi's had went bad,sure I can live with it  as it is,more important things in life at the moment,however thanks again