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I bought experia L1 on Ebay

Markusf
Visitor

I bought experia L1 on Ebay

Hi Guys,

I got a little Problem, i bought an Sony experia L1 on Ebay. The guy i bought it from was an older Woman witch had it to test it. But she had forgot to delete the Google Account and did not reset it so i did a factory reset after a day and forgot it also. Now i have the crab. The Phone wants the old Account but i didn't have it because this short time i used it with the old ladies account. It was my fault to change it. So i tried since weeks to reach this woman but i didn't got a reply.

Pleeeeese can someone Help me?

With nice Greetings

Markus Fuchs

3 REPLIES 3
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Uliwooly
Expert

@Markusf

I'm sorry to hear that but there isn't a way around it, you need her to unlock it, tell her to go to Android Device manager, make sure that the phone is on, data/wifi on or for her to give you the password. 

Markusf
Visitor

@uliwooli

This is what i tried to do since weeks without any success. Isn't there the opportunity to send the phone to an Sony support center? Because i nearly lost the hope of getting an answer from this lady.

With hopeful greetings

Markus Fuchs

profile.country.GB.title
Uliwooly
Expert

@Markusf

You can try, but it's unlikely that they can help you with this particular case, another thing you can do is file a complaint with ebay and you should get your money back, as you were sold a locked device