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Can't uninstall an app

andykrna
Visitor

Can't uninstall an app

Dear Gents,

I am desperately looking for advice relating unistallation of application.

I have installed some crappy net monitoring app and it forces to screensaver with Pin input.

Guys it is really, really annoying!!!

I could not find this crapp in App manager.

I tried to do restore but this annoying bloatware it is there!!!

Also I do not want to void warranty!

Any advice would be appreciated much!

Last try I will try flash firmware

Cheers

Andy

15 REPLIES 15
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_alexdon_
Expert

@andykrna You could take a look here:

/t5/Xperia-M2-M2-Aqua/preinstalled-Apps/m-p/921465#M3958

Your M2 has a limited internal memory unfortunately.

alexdon
andykrna
Visitor

Dear Sir

We have not understood completely!

I do not have problem with preinstalled bloatware.

My problem is that I installed som crappy network monitoring app which always forces me to input PIN.

I did restore several time but app is persisting!!!

Also I can not find app in app manager nor appstore!!!

Does anybody have idea how to get rid this annyoing bloatware app???

BR

Tags (1)
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_alexdon_
Expert

What do you mean by restore? Does this problem still occur in safe mode?

alexdon
andykrna
Visitor

Sir I mean restore from backup point which I took month ago.

Just ordinar system app. Nothing special sir.

Sorry I have never heart about safe mode??

Can you advise me how to switch safe mode then?

Regards

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_alexdon_
Expert

I have left you a link above, but to boot in safe mode you need to press longer on the power button then tap longer on turn off option (it should tell you if you want to restart in safe mode).

In order to get rid of that app, you don't need to restore old configurations.

alexdon
andykrna
Visitor

I will try sir but I actually my bloatware app is usefull whilst it is like key screen lock asking for PIN input to unlock user interface.

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_alexdon_
Expert

@andykrna why don't you use the inbuilt feature from android? Is it useful or not, you said you want to get rid of it but you're still not sure.

alexdon
Jonas
Master

Hi @andykrna, I'm sorry to hear about that.

Was there any difference when you rebooted your phone in safe mode which @alexdon suggested? Apps that you have installed on your own will not be loaded in safe mode.

Can you see the application if you go to Settings > Apps? If you can see it here you should be able to press on it and choose uninstall. If the uninstall option is greyed out the app might have device administrator rights in your device and you will need to deactivate that first.

Go to Settings > Security > Device administrators > find the application and uncheck the box next to it and choose "Deactivate". Go back to Settings > Apps > press the application and choose Uninstall.

Let me know how it goes! Slightly_smiling_Face

andykrna
Visitor

Dear Gents!

I have constantly issues with almost full internal memory on my Xperia M2? Android OS somehow saves all apps to internal memory by default.

I do not have idea how to move most of app to bigger SD card memory?

From time to time I am getting popup message that internal memory is full and I shall move apps to sd card memory!

Any advice is welcomed!

I want to get rid this annoying messages preventing install my new apps!

Regards

Andy