Can `t make a backup copy of the data.

[Scorp_]

Hello When i select PC Companion para backup is long preparation and the message: "Can not make a backup copy of the data, the data is encrypted," word for word, I do not remember, but the meaning was this, tried several times. When you try to backup your phone, just an error redundancy. What could be the problem? Thank you. Acro s.

[Uliwooly]

Is your phone encrypted ? 

[Uliwooly · Accepted solution]

http://talk.sonymobile.com/t5/Xperia-U/Backup-Error-quot-Because-your-phone-memory-is-encrypted-quot...