Play memories Bravia

[jobbybhoy]

The pin for play memories on my Bravia comes up as incorrect when I know it's right. Is there a way to reset the pin, all I can do is deactivate the Bravia but when I reactivate it does not set the pin up again from new.

Does anyone know how to fix this.

[Anonymous]

Hi there

I have seen reports from others on other Sony EU country forums in regards to pin code error for play memories.  I have reported this to Sony and hope to provide further information when it arises.

Cheers

[Anonymous]

Hi there

This problem is still under investigation as others are also experiencing issues.  However if you change your pin number it may work (its worked for me and a few others). 

To do so, log into SEN:

https://account.sonyentertainmentnetwork.com/login.action?request_locale=en_GB

Go to Account, then Account Details.  There should then be an option to reset you pin number.

Cheers

[Anonymous]

@jobbybhoy 

Hi there

I understand that the issue regarding the pin should now be resolved.  Are you able to get into it now:

Cheers