Share your experience!
Hello
My Sony Bravia TV, there is no picture but the sound is working fine. I have tried unplugging then plugging back in, i have held the on/off button for 60 seconds and tried all other fixes but cannot get the picture back on. I cannot access the menu as this does not show on the screen when selecting the buttons.
Any help would be appreciated
thanks
Did you make sure that you're not using a wrong input? It's better to check it as well.
You can also try a forced reset for it: https://bit.ly/39z6LmF.
And if that didn't help, then it'll need a repair most likely buddy.
Hello
Thank you for your message and i apologise for the delay responding. The solution has not worked. I think it is the backlight that has gone as when I shine a torch to the screen when dark i can see a faint picture in the background.
Many thanks for your response though, much appreciated
thanks Sue
Hey sue6788, I think it can still be repaired, try the nearest service centre using the locator: https://locator.sony/en_GB/servicecenters/?zoom=5&latitude=54.29088&longitude=-2.37305&categories=te...