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Sony Bravia

profile.country.GB.title
Lesleyk42
Explorer

Sony Bravia

I bought a Sony Bravia tv a couple of months ago and have had no problems accessing youtube, netflix, amazon prime etc until a couple of days ago. I have tried everything even back to factory settings but says connection "failed" even although I have checked all connections and they're fine.  Half way through resetting, it asks me to put in my internet information but when I press the button it tells me to, nothing happens.  Can anyone help please?

3 REPLIES 3
Anonymous
Not applicable

Hi there,

 

Welcome to the community. :slight_smile:

 

Could you tell me the model number please?

 

Best wishes,

M

profile.country.GB.title
Lesleyk42
Explorer

KD-43X7000E

profile.country.GB.title
Lesleyk42
Explorer

My husband reckons its the softwear on the tv.