Share your experience!
Hello,
I have an LCD SONY KDL-32BX420 since 2 weeks and I can't play movies .mkv with a external hard disk.It appears the message:sound don't compatible.
After that I update the firmware from your site.After this updating I try again to see the .mkv movies,but this time the TV didn't reconcnize the the movie also.So no movie and no sound.
Thank you for your advice.
Cristian
Solved! Go to Solution.
Hi - maybe try doing a factory reset on the device to see if this fixes it? Details in the Smart TV FAQ.
Thanks