Sound level on interactive services on Sony KDL32WD751

[martinhog]

Hi, 

We are really pleased with this TV (apart from the Channel 5 app no longer working).

When we watch an interactive service such as IPlayer or Netflix, we have to set the volume to around 45-50 to get a good audio level. However , on terrestrial TV and HDMI input, we only need to set it to about 20. 

Could any advise on how to sort this ?.

Many thanks

[Pascale_F]

Hi Martin,

Welcome to the community.

I'll see if I can track down an answer. Maybe someone else in the community has an idea in the meantime.

Thanks,

Pascale

[Vanilla_]

Hi martinhog, 

I've tried to look for solutions to this. Here are some steps listed by Sony to set the volume to one standard level: https://www.sony.co.uk/electronics/support/televisions-projectors/articles/00173903

Let us know if this resolves it,

Vanilla_

[martinhog]

Hi, sadly this only works for that HDMI , Scart and Broadcast inputs. If you select "all apps" to enable I Player, if you select "home" , this takes you back to the menu where you can select "all apps".