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Unsuccessful Bluetooth pairing with Motorola 'phone

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lithoartist
Member

Unsuccessful Bluetooth pairing with Motorola 'phone

My Moto G 4G 'phone recognises "BRAVIA" for my Sony Bravia KDL32W705 television when I attempt to pair it. A message displays, "To pair with: BRAVIA Make sure that it is showing this passkey: 835542". The number changes each time I attempt the process. Bluetooth Settings on the television proceeds as follows: Setup for registering/deregistering Bluetooth Devices>Add a new device>Searching...>No devices found.
1. Bluetooth is "ON" on my 'phone. I do not know whether the same has to be done with my television, but would not know how to, in any case.
2. No facility presents itself on my television to enter a passkey.
Not knowing where the obstacle lies, I have posted similarly on Lenovo's equivalent forum.

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2 REPLIES 2
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Owen_G
Member

Hi there,

 

It may be best to contact our Customer Support team about this, as they'll be best placed to advise: 

http://bit.ly/2mpk3fQ.

 

Hope this helps.

 

Thanks,

 

Owen

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lithoartist
Member

A telephone conversation this morning with Sony support confirmed Bluetooth on this television does not recognise mobile 'phones.