WinDVD BD Update 10.0.5.538 Install Fails

[antoeknee]

When using Vaio update the above fails to install. I've searched the HD for the exe file and its not anywhere on the drive.

Any help appreciated.

[rich912]

Hi antoeknee,

Have you tried a manual download from the Support site? You haven’t stated your model number so I’am unable to give a direct link but follow the link below and login with your model number.

http://support.vaio.sony.eu/computing/vaio/index.aspx?l=en_GB

If you continue to have problems disable your virus protection before install.

Rich

[antoeknee]

Hi RIch, just been browsing site and discovered that the update is available for download.

Will give it a try.

Many thanks for your reply.

[antoeknee]

OK all becomes clear.

Seems like the installed version is a later version than is being offered by Vaio Update.

[rich912]

Hi antoeknee,

That would explain why the automatic update failed. Unfortunately this does occasionally happen and I have experienced this first hand - it’s a shame that the auto update doesn’t inform you of that.

Rich

[antoeknee]

Yep the auto update just reports a fail whereas a manual update does at least let you know reason for not installing.

[mabrisc21]

This seems to be a regular problem with Vaio Update.

I run Update and it shows there is an update waiting so I click to run it.

When I check again it shows it has failed so I click on that for more information and just get an instruction to download and run it with no more information.

If the update fails because it is not needed then what not say that, other software manages to do this.

If it is necessary to download manually then include a link to where to download the file.

I usually just give up but the it is very frustrating to not have a better system.

MB

[Mumma.Shell]

You think you got a worry................. ours through Vaio had updated 31/08/2011 to WinDVD BD 10.0.5.804 .

I had not used a blue ray since the first month feb 2011 .

Yes we have the same problem ,except it did download ,seemed to except , but then said it had failed ? Have tried since and no luck..................

                                                      Today we thought to watch Inception , But the drive is now not not even seeing the Blueray Disc ?????? If I had known not to Trust Sony Vaio update I would nevr have update`d . I may have been able to watch the darn film .

Is there a way to roll back or repair the software or check the Blueray drive . Did the dvd check in maint and it passed test ,so I believe the dive is ok ?

Anyone found out yet whats going on............................?               Sony Vaio  VPCF13SOE

Message was edited by: Mumma.Shell

Message was edited by: Mumma.Shell