Clearaudio+ issue

[3991NS]

I've had this phone for a few weeks now (love it btw) and the Clearaudio function used to work perfect. Recently I bought a pair of headphones (hear.on wired) (and I don't if the headphones have something to do with this) but now everytime I listen to music, the Clearaudio kicks in, and it just takes away all bass, it simply makes it sound horrible compared to what is did before... Please someone... HELP ME! Thanks

[CameronT]

Hi @3991NS,

Welcome to the community. I am sorry to hear about this.

Does it happen with your other headphones too?

[3991NS]

Hi @CameronT,

Thanks for your response!

And yes, I just tried it, and it happens with earphones as well.

[YoGem]

If you go in settings, audio, accessory settings.. Is automatic optimization on?

[3991NS]

Hi,

(due to the fact that I forgot my password of my other account I use this account, I can assure you that I'm the same person)

Now that has been said,

Yes, it is turned on.

[YoGem]

Turn that option off and try your headphones again.

[3991NS]

Didn't entirely work, but thanks for the effort anyway

I now just use the DSEE function, works great too

Cheers