Xperia X screen touch issues

[Asif12]

I bought this set 15 days ago and there are a big glitch in touch
Even in the incoming call sometimes the phone isn't responding for ten times
I repair the software with PC but there are no any positive signs in the Xperia X set
Any solution for this problem I'm very disappointed with the performance of this set

[Qatrium]

Hello @Asif12 and welcome to the community!

Do you have any screen protectors or protective cases with magnetic closure installed? If yes, try to remove any of them and see if it helps.

[Asif21]

Thanks for your help but I'm sorry to say that there are no any improvement in the Xperia X
I think this is a software glitch please anyone have solution for this problem

[Qatrium]

@Asif12 @Asif21

Restart your phone in safe mode and test if you have the same issue there.

[Asif21]

Once again thank you
How in safe mode

[Qatrium]

@Asif21

Click on this link for a detailed guide:

safe mode

[Asif21]

Thanks for your guidance
I try safe mode but this also isn't successful
Any body else had this problem or this set is same as mine
I use cheaper phone but as performance wise much more better than this piece of sh*t
Please any body have experience with Xperia X

[MarlonUk1]

try to perform xperia diagnostics, setting>about phone

since you already performed a software repair using Xperia companion, I suggest you send your device to your local service center Local support