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My sonny xa is always shutting down and the battery is getting heated

Wills2
Visitor

My sonny xa is always shutting down and the battery is getting heated

My sonny xa is always shutting down and the battery is getting heated

2 REPLIES 2
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MarlonUk1
Expert

observe your device while on safe mode for a few days.

if it is still present ., try to perform software repair using Xperia Companion

Emil
Enthusiast

Hi @Wills2,

Welcome to the community.

I'm sorry to hear this. I recommend that you reboot your device to safe mode to see if this behavior is caused by one of your downloaded apps as these will be temporarily disabled in this mode.

If the same behavior still persists, I would recommend that you perform a software repair using Xperia Companion on your device.

Let me know how it goes!