warranty information not available

[JoshuaYang]

Hi everyone, my xperia xa1 did not show the warranty information, but i got the warranty card after purchase, i brought my phone at sony centre malaysia

i want register my phone on mysupport

https://mysupport.sonymobile.com/my/#/support

but the website look like not working on me

[Uliwooly · Accepted solution]

@JoshuaYang

it's probably a temporary issue, just try again later or tomorrow.

[JoshuaYang]

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@uliwooly wrote:

@JoshuaYang

it's probably a temporary issue, just try again later or tomorrow.

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yes, it working now, i can view my warranty information on mysupport website, but my xperia device still not showing warranty information, i'm just curious to ask

[Uliwooly]

@JoshuaYang

it's better to contact Sony directly as this is a globa user based forum >>>> Local support