Battery issue

[Shep1]

My Z3 battery is rubbish. I've sent it back once for repair, I've only had the phone 3 months!! Battery discharging quicker than charging, 2 days to fully charge while turned off, full charge lasting only one day!! Any suggestions? I've even done a factory reset since repair and deleted lots of apps still getting the same problem!!

[Uliwooly]

@Shep1

You should contact your Local support to get it inspected, are you using a wall charger? is it Sony's original wall charger?

[Hampus]

Hi,

I suggest that you take a look at the following link to see if you can find any tip:
/t5/FAQ/Battery-time-and-enhancement-features/m-p/347874

You could also post a screenshot of your battery usage when you have around 5-10% battery left and we can look closer into it. You can find the battery usage via Settings > Power management > Battery usage.

[Shep1]

It's already been sent only received back 3 days ago??

[Qatrium]

@Shep1

It was repaired and it takes a whooping 2 days to charge? You need to change your charger or USB cable then.

[Shep1]

Original Sony charger and USB lead only 4 months old?

[Hampus]

When the phone is powered off and you charge it, it should approximately take 3 hours to charge it full. So yes, it may be something faulty with your charger/USB-cable.

[Shep1]

I bought a brand new USB cable from Carphone warehouse for £15 so not a cheap USB cable and still no joy

[Skulltrash27]

Restart your phone regularly to see if the battery can kick in

[Shep1]

OK battery update. It was on charge all night and only got to 63% with a brand new USB cable. It's been on charge all day and now down to 15% this is after being repaired!!! HELP