Forgot my pattern password

[payne]

and I've tried using my email to unlock the screen but it said my password or email are invalid and I am very sure that my password and email are correct but it yield the same result... please anyone help me

[Thommo]

You need to perform a repair

Switch off your phone and unplug from Pc

Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

[Uliwooly]

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[Uliwooly]

@payne

Check this out

http://talk.sonymobile.com/t5/FAQ/How-to-unlock-a-phone-w-o-reseting-reformating-the-phone/m-p/92729...