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Just got a massive bill from my mobile provider - Z1 pcket dial problem/fault

Myphonebillisma
Visitor

Just got a massive bill from my mobile provider - Z1 pcket dial problem/fault

There seems to be a fault with my phone making unwanted calls with out my knowledge. Is this a common problem with the Xperia Z1s?

4 REPLIES 4
profile.country.GB.title
Uliwooly
Expert

@Myphonebillismassive

That could be an app acting up, do  you actually see the calls on the call log?

Myphonebillisma
Visitor

Thanks - yes, the calls are listed with times on my call log so I don't think it's an app/data gobbling problem. Need to check with the people who're said to have received those calls... the nasty shock of a sky high bill 

profile.country.GB.title
Uliwooly
Expert

@Myphonebillismassive

so it was a buttdial issue?

Phy
Legend
Legend

If you think it's an app creating this issue, you could repair the phone with Sony PC Companion 

http://support.sonymobile.com/gb/tools/pc-companion/