So I sent me M2 for repairs, after very light damp rain managed to break it. I paid £130 to get it repaired, took the better part of two weeks and they charged me £12 return postage which took 6 days to reach me. So I started off at a low point when I opened my 'new phone' or 'functional equivalent' they said. Well...it is a duff one. Constantly on loop of obtaining IP address, no internet access. I phone customer service and without hesitation the chap says I have to send it back for returns. He clearly felt this was a known problem. So why did they send me a duff phone after charging me and making me wait 2 weeks. Hardly a functional equivalent to M2 I had before jogging in light drizzle. I've looked online and tried the various ideas to fix this, rebooting router, resetting phone, etc. I really don't want these sharks to have my phone again, I assume they will gouge me another £12 for super long postage besides taking forever to get it back to me (I stupidly thought 'how nice, free postage for returns' when I sent the phone off, not realise that they shaft you at the other end, holding your phone hostage!). Can anyone help me solve this problem without sending it back? Many thanks in advance for any help.
