Possible virus

[Fieldy]

Hello I'm new to this so please bare with me!! I recently bought an Xperia z2 off ebay as the previous owner (had the phone a couple of days,receipt shown as proof) preferred windows phones. Anyway I keep getting this pop up telling me to upgrade my protection and O click install which I haven't done (obviously a virus) I have since upgraded the avg protection to pro but don't know how to stop this thing popping up! Pop ups are disabled and this thing comes up whenever I go on yahoo mail,Facebook or generally when it feels like it! I'd appreciate some help please, thank you!

[Fieldy]

Ok so finally pulled my finger out, connected to lappy, pc companion already installed from my sp, clicked on support as per instructed ,pressing down whilst connecting the cable and nothing is happening!!!!

I have tried at least five times as well 😤😤

[_alexdon_]

Have you turned off the device?

[Fieldy]

Hello again....I did indeed turn it off ,I also shouted at it but funnily enough that didn't work 😜 so I uninstalled pc companion and started from the beginning. I'm now trying to put everything back on my phone. Think I need a new lap top 😁

[_alexdon_]

So now it worked and you are setting up the device?

[Fieldy]

Trying to!!! Phone is on and am trying to restore for the second time.....I hate computers,phones and vacuums

[_alexdon_]

Haha, nice one @Fieldy. Keep us updated.

[Fieldy]

So far so good but I have not added all my apps yet🙌🙌🙌🙌

[_alexdon_]

Awesome news, keep us updated. I have told you it's a 3rd party app.