[SOLVED][Bug] Z2 Touch Screen Sensitivity (Random Glove Mode)

[zhuhang]

SOLVED - Faulty device, sent to Sony to replace LCD/exchange a new unit.

Firmware: Xperia Z2 running 17.1.1.A.0.402 and latest 17.1.2.A.314 firmware (previous firmware I'm not sure)

Bug: Glove mode randomly turns on, but in display setting it shows off. 

Details:
This happens all the time. Screen sensitivity increases as if glove mode was turned on. But glove mode is actually showed as off in display settings. 

Temporary workaround: Turn the display off and on. Usually last no more than 1minute before this bug reappears.

Not working steps:
1. Turn glove mode on and off.
2. Turn off tap to wake up.
3. Reduce and increase screen time out.
4. Apply and remove screen protector and tempered glass.
5. Turn x-reality on and off.
6. Turn auto-rotation on and off.

7. Turn smart backlight control on and off.

If you need any info from me I'm happy to help. This bug is really annoying, it causes unwanted touches.

[zhuhang]

Follow-up:

After doing a clean factory reset, bug remains.

Latest findings:
1. Bug appears upon launching certain apps/games.
2. Tested app/game:

- tower of saviors (by madhead) 100% bug appears upon launch
- wechat (by tencent technology) 50% bug appears upon accesing chats and launching keyboard

Anyone can help to verify?

[HussainQuadri]

---

@zhuhang wrote:

Follow-up:

After doing a clean factory reset, bug remains.

Latest findings:
1. Bug appears upon launching certain apps/games.
2. Tested app/game:

- tower of saviors (by madhead) 100% bug appears upon launch
- wechat (by tencent technology) 50% bug appears upon accesing chats and launching keyboard

Anyone can help to verify?

---

Don't do a factory reset, reinstall the firmware. Either through PC Companion or Flashtool

[zhuhang]

Sorry I should have made my statement clearer.

So these are what I did:
1. Use PC companion to do a phone repair. (bug remains)
2. Using the phone, did factory reset + erase internal storage (bug remains)
3. Yesterday, I did a factory reset (bug remains)

Besides, now I have another problem, now I couldn't get app updates from update centre. Previously before I repair using pc companion, my media apps were updated to latest one. After i do a repair, the app updates were not pre-installed in the firmware, and update centre couldn't detect any update for them.

[eduard0]

I am also getting this weird behavior.

Is it still happening to your Phone ZhuHang?

[AlanDS]

Even I am having this issue. Screen is hypersensitive. Infact, many others also having this issue with Z2.

Sony should solve this error in their next firmware update. This problem is so frustrating.

[zw]

but i cant click inside the setting zzz go any way to settle this problem?

[eugica]

i have update to LOLLLIPOP 23.1.A.0.726 and the screen hypersensitive issue still exist.

there is no difference between "glove mode "on or off .

I turned off "tap to wake" because I opened the phone in my pocket.

PS : I did update to version 23.1.A.1.28 and screen sensitivity remains the same. Hopefully SONY will release a new update with improved screen sensitivity

[kolithakasun]

I'm having the same issue.. Please anyone help me

[Moris]

Any solution guys pls.? I'm getting the same problem. Whether I use the keyboard, some letters are typed twice due to over sensitivity...