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Z3 compact not automatically re-connecting to network

gr33ngav
Visitor

Z3 compact not automatically re-connecting to network

When I lose cellular signal my Z3 compact fails to automatically reestablish a signal when I move into an area of improved signal, instead it shows the red cross against my signal bars and i have to manually restart the phone to get data and celluar signal back.

This is really irritating because if I don't notice, all incoming calls are diverted to voicemail!

Having had a google around the area it seems to be a common problem but I can't seem to find a fix for it anywhere. Does anyone have a fix or work around?
14 REPLIES 14
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_alexdon_
Expert

Take the device back,explain the issue.

alexdon
gr33ngav
Visitor

Thanks for your help, I explained the problem over the phone and they seem to think a SIM swap should sort it. I'm sceptical but we will see.
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_alexdon_
Expert

Tell us if it works.

alexdon
gr33ngav
Visitor

Had the sim card replaced and so far so good. No signal drops the past 24 hours, I'll post again if that changes.
GibbsHypno
Visitor

Had same trouble. All or nothing reception bars. Scheduled messages not sending. Calls and messages not coming through.

Dropped from 4G and now get reception, seems to be holding. Reception bars vary from three to four which seems more realistic(?) than all or nothing.

Hopefully this means the phone doesn't heat up so much, and that I can finally get at least a full day of battery life; these were other issues I've been having.

Doesn't seem like a fair solution though, to just drop off the 4G network.

I find myself wanting to go back to using my cheap old Samsung - it was 3G and reliable - not the way you want to feel with a shiny new piece of tech in your hand.