Error when checking for software update for xperia z3v

[Fleet07]

Im currently on android version 4.4.4 and I want to check for an update. When I click System Updates -> Check for new software update, I get this error: "Error during DM session". I'm still getting this error after doing a factory reset. 

Any Ideas?

Also, Im running my phone on WIFI only as I do not have a SIM card yet.

Thank You,
Collin

[GeraldoABR]

Hey, I have the same problem, but I am using my phone (z3v)in the dominican republic with a local carrier, that meaning I can't have a Verizon sim. Is there any way for me to update my phone in this particular case?

[Uliwooly]

@GeraldoABR

The Xperia Z3V its for Verizon wireless, it won't work with other networks. Keep in mind that Verizon is a CDMA not a GSM network 

[GeraldoABR]

My xperia z3v is a CDMA phone. It works perfectly fine here. All the functions and features, I am even answering you from my phone. It is just this, when I try to look for updates it says "error during DM session". Is there any solution for this?

[Uliwooly]

@GeraldoABR

I'm glad that your phone it's working with a non-verizon network. As far as updates, neither PCC nor Bridge will work. 

[Uliwooly]

@GeraldoABR

You can read more about it here

http://www.verizonwireless.com/support/sony-xperia-z3v-update/

[GeraldoABR]

Thank you very much.

[Uliwooly]

@GeraldoABR

Anytime

[Oscarcito]

Can you explain the whole process?

[Bklyn72]

Was it a Verizon sim in particular? Having the same problem I happen to have a simple mobile sim in mine currently

[JuniorSilva]

Error during dm session