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Sony Xperia z5 not charging and keeps turning off after it fell down

davilins13
Visitor

Sony Xperia z5 not charging and keeps turning off after it fell down

My Sony Xperia z5 fell down on the floor and turned off, then I turned on normally, but it keeps turning off after abrupt movements, it looks like there is a bad contact, and also the battery is not charging at all, I can see that the phone recognize the charger (cause the screen light up when the charger is connected), but the battery level does not increase. What could it be? Could it be a serious problem? Looking forward to your answers. Thank you.

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