Join now - be part of our community!

Voice Problem

SOLVED
shir
Visitor

Voice Problem

Recepient of my call gets wavery and broken words.

This is before 5.02 update. My network operator said it is a

hand set problem. Any solution to this problem

It is not even one month i purchased this phone

17 REPLIES 17
shir
Visitor

I rebooted the phone in safe mode. But the problem persists.

SONY CAN YOU THROW LIGHT ON THIS.

Phy
Legend
Legend

Contact your local Sony Xperia Support.
http://support.sonymobile.com/global-en/contactUs/
profile.country.GB.title
Uliwooly
Expert

@Shirosh

Have you contacted your local Xperia care?

shir
Visitor

I contacted the Local Sony Help Line.  They said it could be temporary Network

problem. It does not appear to be handset issue. I contacted the local network

operator helpline. They said they will check again. In the meanwhile i installed the "speaker booster"

app and the microphone  amplifier app. I can hear better but not of quality of Xperia L.

I ask my clients also whether my voice is clear. They are having no problem of hearing.

Thanks for reply.  

profile.country.GB.title
Uliwooly
Expert

@Shirosh

Keep us updated

shir
Visitor

It was not a network problem. I went to the Local Sony service center.

The madam at reception told that  It could be Mic problem.  It may take 4/5 days

Mic need to be changed. I may deposit my phone after backing up the same.

Thanks  

profile.country.GB.title
Uliwooly
Expert

@Shirosh

Keep us updated

shir
Visitor

Finally i gave the phone to service center.

Probably they reset and put software again.

Now it is working fine.

Issue is  closed for present.