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Xperia Z Ultra Water Damage

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philip93
Visitor

Xperia Z Ultra Water Damage

i used my mobile in under water for jst one or two mins to take photos with all the lids were closed as sony customer care member has told me. till today afternoon there was no problem today eve my mobile was not getting on. so i went to the sony authorised service centre they said liquid intrusion was there and they said they will repair but i have to pay for it. after i said to them my querries still they stick with there answer. after tat i called poorvika customer care(from that resaler i bought this mobile)after expaining it to them they spoke with persons in sony centre after tat they took my mobile half heartedly and took photos of my mobile and said tat they will inform me whether they can do it in warranty or not . and they ll inform me on monday.

 i am fan of sony but now became a hater of it i bought this mobile on january didn't submerged my phone more than 10 mins till now bt liquid intrusion was there in my WATERPROOF z ultra with all my lids were closed hate this sony service and mobile  

1 ACCEPTED SOLUTION

Accepted Solutions
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Uliwooly
Expert

Sorry to hear that, contact Sony directly as this is a user based forum, and request a vacuum test

http://support.sonymobile.com/global-en/contactUs/

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3 REPLIES 3
profile.country.GB.title
Uliwooly
Expert

Sorry to hear that, contact Sony directly as this is a user based forum, and request a vacuum test

http://support.sonymobile.com/global-en/contactUs/

philip93
Visitor

will do as you said bro but can't do it today will do it tomorrow

profile.country.GB.title
Uliwooly
Expert

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