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Xperia Z5 - Issue with expanding notifications in notification tray

SOLVED
cyborg009
Visitor

Xperia Z5 - Issue with expanding notifications in notification tray

Whenever there are multiple notification from same application in the notification tray and I try to expand it to see details, it expands and instantly shrinks back. Though this doesn't always happen (frequencey is 60% of the times this issue occurs), but it is really annoying. Please fix it.

1 ACCEPTED SOLUTION

Accepted Solutions
Rickard
Master

We have found the cause for this and it will be fixed in the update to Android 6.0.

This may happen if you use PIN, pattern or password as screenlock.

View solution in original post

18 REPLIES 18
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Uliwooly
Expert

@cyborg009

Which app is causing this?

cyborg009
Visitor

@uliwooly Almost all apps, gmail, whatsapp, email etc. The same apps' notification expansion works fine at times and other times doesn't work.

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Uliwooly
Expert

@cyborg009

Does your phone has a protective case or film? 

do you experience the same while on >>> safe mode

cyborg009
Visitor

Yes it has a basic screen protector which came in the box with Z5. I don't think that's the problem.
I've recorded the issue. Pls see. https://drive.google.com/file/d/0B971WnMB-F82cjBhQmkyam1KRHc/view?usp=docslist_api
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Uliwooly
Expert

@cyborg009

Remove it and report back 

B3371
Visitor

Same problem here. Happened even when I had no screen protector on. Screen protector = not the issue.

Same problem, it doesn't happen all the time but about 60-75% of the time.
Nimsim
Visitor

I got the same. Good to know I'm not the only one.

The issue is this: Expanding notifications on ANY app works what seems to be 50/50 every time. It's really annoying, considering most apps let you do some function as for example "Read", "Update", "Like" and so on.

I've tried with two different Z5's, white and yellow. Same problem.
cyborg009
Visitor

@uliwooly.. I also confirm that screen protector is not the problem. I'm using Xperia Z5 dual. Now that multiple people are facing it, Pls escalate the issue.
Mr1202
Visitor

Same problem here with z5 compact.